Service Helpdesk

Job Listing No: 9740000

Service Helpdesk

Company: Shell Infotech Pte Ltd
Experience: 0 to 2
location: Singapore
Ref: 22501276
Summary: Involve in SAP system support , functional & SAP Basis
o Manage day to day Service Desk operation
o Manage inhouse ticketing tool
o Monitor SLA for all incidents & SR
o Correspondence with end users , via emails , phone

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